How do I return an item I purchased from She’s That Girl Dolls?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please fill out a return form in our returns portal. Upon submitting your return request, please send your return to the following address: [INSERT RETURN ADDRESS]. Customer is responsible for return shipping.
Items sent back to us without first requesting a return will not be accepted.
For additional information on our return policy please visit our Returns Page.
