Placing An Order

Is the She’s That Girl website shopping secure?

Yes, we are committed to providing you a secure shopping experience. For your security, we use the industry-standard Secure Sockets Layer (SSL) technology to prevent any private information you enter from being intercepted. We encrypt your credit card number and personal information using Verisign’s Secure Server ID, which enables secure communications.

What browser should I use to view shesthatgirldolls.com and place an order?

For the best viewing and navigational experience, we recommend using the latest versions of Firefox, Chrome, or Safari. You can download the most current versions for free by clicking on the browser names.

What forms of payment do you accept at the She’s That Girl website?

We accept MasterCard, American Express, Visa, Discover/Novus, Apply Pay, Google Pay, Shop Pay. You must be at least 18 years old to order. We do not accept money orders, cash, or checks for orders placed online.

Do you offer a financing option?

Yes. Through Shop Pay, you can split your purchase into 4 equal interest free payments—with no additional, hidden, or late fees. Learn more about this option.

How will I know if my order went through?

You will normally receive a detailed order confirmation email within 10 minutes of placing your order. Please be sure to provide your full email address, without spaces at checkout.

How long does it take for an order to go through?

Our goal is to ship your order as quickly as possible, subject to availability, receipt of payment, and credit card authorization. 

How do I change or cancel an order?

If you need to change or cancel your order email us at shesthatgirldolls@gmail.com with your order number and request.