Product Questions

How do I know which products are age-appropriate for my child

She's That Girl Dolls are recommended for ages 6+. Every She's That Girl product is labeled with an age-grading icon to ensure your purchase is appropriate for the age of the recipient. 

WARNING: CHOKING HAZARD: Toy contains small parts. Not for children under 3 years.

How does She’s That Girl ensure products are safe?

At She's That Girl Dolls safety is always a priority at every step of our development process. Our products are continually monitored by our internal product teams. If any problems are discovered, we are committed to taking prompt, responsible corrective action.

How can I care for my She’s That Girl Doll?

  • Use a damp cloth and mild detergent to clean your doll’s face.  Cover the doll’s eyes to avoid getting water in them.
  • Use a damp cloth and mild detergent to spot clean your doll’s fabric body.  Lay flat to air dry. Do not submerge the doll in water.
  • Do not wash doll clothes in washing machine.
How can I care for my dolls hair? 
  • REIGN - Do not use a hairbrush, comb, heated styling tools or hair care products on your doll’s hair.  Finger-style only to position hair coils.
  • NOVA - Do not use a hairbrush, comb, heated styling tools or hair care products on your doll’s hair.  Finger-style only to position hair curls.
  • SAGE - Do not use heated styling tools or hair care products on your doll’s hair.  Use a comb or wire wig brush to style as desired. 
  • QUINN - Do not use heated styling tools or hair care products on your doll’s hair.  Use a comb or wire wig brush to style as desired.